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Protect your brand and add value to your franchise model.

From scheduling to customer communication, we ensure every franchise location delivers the same exceptional experience—no missed calls, no lost leads, no brand drift.

Never lose another lead — or your brand’s consistency.

Consistency is the heartbeat of a strong franchise brand — but it’s hard to maintain when every location handles calls, messages, and scheduling differently. When franchisees manage their own phones, customers experience delays, mixed messaging, and missed opportunities. Streamlining your customer communication ensures every caller receives the same professional, branded experience—no matter which location they contact. That means happier customers, stronger reviews, and a brand reputation you can truly scale.

Getting started is easy—one quick setup meeting with your location and, in a couple of days, we’ll be ready to take over phones.

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Our Services

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ANSWER

  • Answering hours:

    • Mon-Fri, 6am to 7pm MST

    • Sat/Sun, 6am to 6pm MST

    • 365 days per year

    • Emergency routing on Thanksgiving, Christmas Day and outside of answering hours

  • No background noise

  • Inbound and outbound calls

  • 100% US-based agents

  • Take messages

  • Intake forms / lead qualifying

  • Transfers/Conferences

  • Answer basic caller questions

  • No contracts - cancel anytime

Volume Discounts available! See yours:

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CALENDAR

  • Answering hours:

    • Mon-Fri, 6am to 7pm MST

    • Sat/Sun, 6am to 6pm MST

    • 365 days per year

    • Emergency routing on Thanksgiving, Christmas Day and outside of answering hours

  • No background noise

  • Inbound and outbound calls

  • 100% US-based agents

  • Take messages

  • Intake forms / lead qualifying

  • Transfers/Conferences

  • Answer basic caller questions

  • Schedule appointments using your website, Calendly or Acuity

  • No contracts - cancel anytime

Volume Discounts available! See yours:

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ROUTE

  • Answering hours:

    • Mon-Fri, 6am to 7pm MST

    • Sat/Sun, 6am to 6pm MST

    • 365 days per year

    • Emergency routing on Thanksgiving, Christmas Day and outside of answering hours

  • No background noise

  • Inbound and outbound calls

  • 100% US-based agents

  • Take messages

  • Intake forms / lead qualifying

  • Transfers/Conferences

  • Answer basic caller questions

  • Job estimating

  • Schedule service calls logging into Housecall Pro, Workiz, or Markate

  • Customer setup

  • Service area routing

  • Lead follow-up (no cold calls)

  • Website and graphic design assistance

  • No contracts - cancel anytime

Volume Discounts available! See yours:

How it Works

Services and pricing

Browse our plans to choose which one is the right fit for you

Schedule your 60-minute online implementation meeting to streamline your brand's process.

We'll meet, identify your processes and train our staff to become yours

Forward your phones to us on go-live day and we'll take it from there!

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Don't just take our word for it.

100% Productivity Promise

Only pay for the minutes you use for guaranteed 100% efficiency and productivity.

Contact

Call/Text: 208-315-6500
admin@servicecenterpro.com

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Hours

Live calls:

Mon-Fri, 6am-7pm MST

Sat & Sun, 6am-6pm MST

After hours IVR routing

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We do everything virtually, and can do virtually everything.

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