Why Go Virtual?
Business owners start with the best intentions. You want to improve your industry, provide better service than anyone out there, be a great boss or maybe just feel challenged. Until one day, when you no longer have enough time to be “Chief Everything Officer”. Things start falling through the cracks. Customers begin to take notice, and you witness more and more missed opportunities.
What’s the solution? Hire an employee? You may be in a position where your business is big enough to need the help, but not quite big enough to afford it. That’s where we come in; a full-service back office support team of virtual receptionists, assistants, social media ad managers and web/graphic designers that you can leverage at a fractional rate because you only pay for what you actually use. You’ll get all of the advantages and benefits of having your own experienced staff, without the risk or liability of hiring employees – no productivity downtime, no workers comp, no unemployment insurance, no sick days, no employer taxes, and no layoffs or terminations.
Now you can focus on growing your business by doing what you do best, all while providing the exceptional customer service experience you intended from the beginning.
We do everything virtually, and can do virtually everything.
Our Services
ANSWER
Ideal for those running a business without employees who are overstretched, resulting in lost revenue from missed calls and limited availability for customer service.
Available services include:
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Answer phones Mon-Fri, 6am to 7pm, Sat/Sun, 6am to 6pm MST
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Holidays included
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100% US-based agents
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Take messages
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Attempt transfers to you or a contact you designate
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Answer basic caller questions
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No contracts - cancel anytime
$199 | month $1.59 | minute
CALENDAR
Ideal for those who require appointments to best serve their customers. We'll use your scheduler (such as Acuity, Calendly, GoReminders and more), or we can get you set up with one of our favorites!
Available services include:
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Answer phones Mon-Fri, 6am to 7pm, Sat/Sun, 6am to 6pm MST
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Inbound and outbound calls
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Holidays included
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100% US-based agents
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Take messages
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Attempt transfers to you or a contact you designate
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Answer basic caller questions
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Schedule appointments on your website
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Intake forms / lead qualifying
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No contracts - cancel anytime
$299 | month $1.69 | minute
ROUTE
Ideal for those running a skilled labor business who need help scheduling and routing their service calls (using CRMs such as Housecall Pro, JobNimbus, Chiirp and Markate)
Available services include:
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Answer phones Mon-Fri, 6am to 7pm, Sat/Sun, 6am to 6pm MST
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Inbound and outbound calls
-
Holidays included
-
100% US-based agents
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Take messages
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Attempt transfers to you or a contact you designate
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Text/FB messaging using Chiirp*
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Answer basic caller questions
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Job estimating
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Schedule service calls
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Customer setup
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Service area routing
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Lead follow-up/ Outbound calling (no cold calls)
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Graphic design
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Website / basic SEO work
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No contracts - cancel anytime
$399 | month $1.79 | minute
*Chiirp software subscription required. Ask us about our exclusive member discount!
How it Works
IMPLEMENTATION
During checkout, you’ll schedule a virtual meeting with your implementation specialist, where we’ll build your script, establish your needs and begin training your team!
TAKE A BREATHER
Feel confident knowing that you’ve got an entire team supporting your business so you don’t miss any opportunities to give your current and potential customers the best experience possible. And you’re doing it under budget!
100% Productivity Promise
Only pay for the minutes you use for guaranteed 100% efficiency and productivity.